Thomasville Bedroom Furniture

Thomasville Bedroom Furniture

I’ve 4 cushions which can be unhealthy and now I’ve to maintain throw blankets over them till firm comes over. Even denims scratch the leather-based. Horrible high quality! I paid $6,800 for this new set and it simply makes me sick to suppose that I’ll in all probability have to exchange the furniture inside a couple of brief years. Our Thomasville bedroom furniture is 39 years outdated and we nonetheless have it as a result of it’s stable and nicely made. It could be old-fashioned, however it’s nonetheless stunning. I hate that Thomasville has lowered their requirements and their high quality of furniture. I may all the time rely on this firm to satisfy our furniture wants however I’ll by no means purchase one other piece of Thomasville ever once more. Disgrace on you, Thomasville, for dishonest your clients with excessive costs and poor high quality.
thomasville bedroom furniture 1

Thomasville Bedroom Furniture

Kelly of Cumming, GA on April 6, 2015Satisfaction RatingI bought 2 $2000 sofas from Thomasville 3 years in the past. I purchased the identical sofas truly twice. I gave away the outdated pair and purchased the brand new ones in 2012. What a mistake! The 2012 sofas weren’t the standard of the earlier pair. The cushions weren’t snug – and I – Like different reviewers went again to the shop after buy to take a seat on the showroom couch and it was far more snug. The gross sales clerk instructed me that they’d been there a very long time and that was why. Mine had been onerous and never nice to take a seat on. We additionally felt the springs come unfastened. Thomasville used PLASTIC clips for the springs. They’ve provided to come back out and substitute the springs clips as a result of they’re underneath a 5 yr guarantee. HOWEVER, my material that we paid to UPGRADE is crap. It’s worn and appears prefer it’s about to tear in locations. Not acceptable. Once I contacted customer support they said the material is a one yr guarantee and nothing might be performed. No chatting with a supervisor, nothing. They’ve clearly performed a 180 on ensuring their clients are happy. I’ll by no means purchase one other piece of furniture from Thomasville. Guardsman guarantee is crap as nicely. Don’t buy. And within the days of buyer loyalty applications, it’s appalling to me that they did not have my info saved. I actually will submit on social media my excessive disappointment with Thomasville.Useful?YesNo
thomasville bedroom furniture 2

Thomasville Bedroom Furniture

I bought 2 $2000 sofas from Thomasville 3 years in the past. I purchased the identical sofas truly twice. I gave away the outdated pair and purchased the brand new ones in 2012. What a mistake! The 2012 sofas weren’t the standard of the earlier pair. The cushions weren’t snug – and I – Like different reviewers went again to the shop after buy to take a seat on the showroom couch and it was far more snug. The gross sales clerk instructed me that they’d been there a very long time and that was why. Mine had been onerous and never nice to take a seat on. We additionally felt the springs come unfastened. Thomasville used PLASTIC clips for the springs. They’ve provided to come back out and substitute the springs clips as a result of they’re underneath a 5 yr guarantee. HOWEVER, my material that we paid to UPGRADE is crap. It’s worn and appears prefer it’s about to tear in locations. Not acceptable. Once I contacted customer support they said the material is a one yr guarantee and nothing might be performed. No chatting with a supervisor, nothing. They’ve clearly performed a 180 on ensuring their clients are happy. I’ll by no means purchase one other piece of furniture from Thomasville. Guardsman guarantee is crap as nicely. Don’t buy. And within the days of buyer loyalty applications, it’s appalling to me that they did not have my info saved. I actually will submit on social media my excessive disappointment with Thomasville.Useful?YesNo
thomasville bedroom furniture 3

Thomasville Bedroom Furniture

I bought 2 $2000 sofas from Thomasville 3 years in the past. I purchased the identical sofas truly twice. I gave away the outdated pair and purchased the brand new ones in 2012. What a mistake! The 2012 sofas weren’t the standard of the earlier pair. The cushions weren’t snug – and I – Like different reviewers went again to the shop after buy to take a seat on the showroom couch and it was far more snug. The gross sales clerk instructed me that they’d been there a very long time and that was why. Mine had been onerous and never nice to take a seat on. We additionally felt the springs come unfastened. Thomasville used PLASTIC clips for the springs. They’ve provided to come back out and substitute the springs clips as a result of they’re underneath a 5 yr guarantee. HOWEVER, my material that we paid to UPGRADE is crap. It’s worn and appears prefer it’s about to tear in locations. Not acceptable. Once I contacted customer support they said the material is a one yr guarantee and nothing might be performed. No chatting with a supervisor, nothing. They’ve clearly performed a 180 on ensuring their clients are happy. I’ll by no means purchase one other piece of furniture from Thomasville. Guardsman guarantee is crap as nicely. Don’t buy. And within the days of buyer loyalty applications, it’s appalling to me that they did not have my info saved. I actually will submit on social media my excessive disappointment with Thomasville.
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Thomasville Bedroom Furniture

We bought a whole living room set of Thomasville furniture, together with two couches and two chairs. Inside a years, the clips and comes had damaged in three of the 4 items. The retailer who offered the furniture repaired them (utilizing extra plastic clips supplied by Thomasville), and inside one other yr they broke once more. Thomasville is tough to achieve and gives poor customer support. This has been the worst furniture and worst customer support expertise we have ever had. We’re mainly caught with poor high quality furniture that was offered at a premium worth.
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Thomasville Bedroom Furniture

Susan of Black Earth, WI on Jan. 22, 2017Satisfaction RatingI bought two matching costly living room chairs in 2012 from the native Thomasville Furnishings retailer which has just lately closed in a metropolis with a inhabitants of 245,000. Think about my shock this morning when I discovered a damaged piece of plastic on the floor solely to find that the springs on the chair busted by means of the underside. These chairs are in like new situation and have hardly ever been sat in and there aren’t any youngsters or pets. I assumed I used to be buying high quality furniture that may final me the remainder of my lifetime solely to have found that it’s junk. Now my dilemma is discovering out find out how to get them repaired with the closest Thomasville Furnishings retailer situated 100 miles away. Don’t purchase from Thomasville Furnishings as they’re very costly and the standard is just not there.Useful?YesNo
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Thomasville Bedroom Furniture

Terri of Carmel, IN on Jan. 8, 2016Satisfaction RatingWe bought a whole living room set of Thomasville furniture, together with two couches and two chairs. Inside a years, the clips and comes had damaged in three of the 4 items. The retailer who offered the furniture repaired them (utilizing extra plastic clips supplied by Thomasville), and inside one other yr they broke once more. Thomasville is tough to achieve and gives poor customer support. This has been the worst furniture and worst customer support expertise we have ever had. We’re mainly caught with poor high quality furniture that was offered at a premium worth.Useful?YesNo
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We bought a whole living room set of Thomasville furniture, together with two couches and two chairs. Inside a years, the clips and comes had damaged in three of the 4 items. The retailer who offered the furniture repaired them (utilizing extra plastic clips supplied by Thomasville), and inside one other yr they broke once more. Thomasville is tough to achieve and gives poor customer support. This has been the worst furniture and worst customer support expertise we have ever had. We’re mainly caught with poor high quality furniture that was offered at a premium worth.Useful?YesNo
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Harold of Lengthy Seashore, CA on Nov. 14, 2015Satisfaction RatingAnother dissatisfied buyer – Photos beneath of Latham Recliner. I bought a Leather-based Sofa and Leather-based Chair from Thomasville 1-1/2 years in the past and liked the furniture till a couple of yr into them. The primary difficulty was the workmanship on the Couch. The body broke down – actually. I known as the service division they usually got here out virtually directly, appeared on the couch and agreed that one thing occurred and they might restore it – Nice. They got here out two days later and picked up the Couch and to my shock didn’t wrap it and scuffed it on the best way to the truck the place at that time unknown to the supply folks I used to be watching they usually merely tossed the Couch into the again of the truck. I known as their service division which they promptly known as the following day and apologized and despatched a brand new couch to exchange that one. Thank You.Quick ahead a couple of months later. I seen the leather-based on the recliner was starting to fade. I had taken an image of it when it initially arrived and in contrast it to the best way it appeared now. The unique was a deep brown leather-based and now the leather-based has pale a lot it’s a very completely different coloration – mild brown! So I known as their service division once more they usually got here proper out. The man that got here out tried to inform me the daylight has pale the leather-based however as I instructed him, how may that be if all of the leather-based is pale the identical for one? Secondly the home windows are closely tinted to maintain the UV rays out for that precise objective and at last why was the remainder of my furniture not pale and solely the Chair was? They insisted it was due to the solar which is ridiculous. They now need to choose the chair up and restain it solely after telling me it should simply fade and possibly rub off anyway. REALLY – why would I enable this??I’ve bought leather-based many instances and have by no means ever had a leather-based chair discolor this fashion. Put on sure however by no means fully change colours. That is what occur whenever you outsource your product to China, not high quality management. Thomasville used to face for high quality and an important popularity. I learn all the blogs earlier than buying this furniture and was a little bit leery however after seeing the furniture and receiving it in good situation I used to be fairly please however now in lower than two years the Couch was changed as a result of it was falling aside and now the darkish brown leather-based chair I paid virtually $2000 for is a lightweight baby brown. Too unhealthy Thomasville, if you aren’t getting your organization collectively your buyer will flip elsewhere.Useful?YesNo

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