Home Depot Kitchen Remodeling

Home Depot Kitchen Remodeling

Mary of Mantua, OH on Sept. 30, 2016Satisfaction RatingView all 6 imagesMy husband wished me to get a brand new kitchen for our anniversary ❤️. On August 17, 2016 I went to Residence Depot ask for a venture mortgage, I used to be authorised for 7,500.00??? I used to be so joyful. I advised my husband, So I began kitchen cabinets the identical day. Then I discuss to the kitchen designer Lee **, The very first thing I must do is rent a Residence Depot contractor. I must pay 100. For a Residence Depot contractor to return to my home to measure my kitchen, I stated that, “Tremendous – have him come out to my home”. So I left.On August 18,2016 Residence Depot contractor known as me “Steve **”. He sounded very confused on which day he ought to come by, so we lastly agreed on Saturday August 20 at 11 am. At this time August 20, 2016 11am no signal of Residence Depot contractor, it is 11:45 am. Steve lastly reveals up??? I confirmed steve my kitchen, gave steve a thought how I wished my kitchen to be laid out, so steve measured my kitchen, I ask what all I used to be doing to my kitchen, I am getting a brand new floor, placing insulation up within the entrance partitions, placing up new drywall, new counters/cabinets. Steve stated that his firm can do all of it, I stated nice??? We had settlement that he would rework my entire kitchen. I stated that I wanted my kitchen executed by September 15, 2016. Steve stated, “No drawback Mrs **. We may have it executed by then.” Steve would ship me a idealized invoice displaying all what he’s going to do and the way a lot it was going to price me. I advised Steve that I solely had 7,500.00, steve stated that he already knew? I used to be mad??? He should not have recognized Something about how a lot I am allowed to spend, Steve had a file of knowledge on my venture that was not proper. Steve was solely imagined to measure my kitchen, So anyway steve stated that he would e-mail me the idealized invoice of the work that he’s going to do on my kitchen on Sunday or Monday.On August 22,2016 I known as my kitchen designer to see if he acquired Steve measurements. Lee stated, “Sure, so come down and pick your cabinets/counter tops”??? I pick my cabinets/counters then Lee ** Designed my dream kitchen??, then he e-mailed them to Steve that afternoon, August 22, 23, 24, a part of 25, Lee has been making an attempt to come up with Steve so we are able to get began on my kitchen. Steve by no means replied to Lee.I used to be getting very emotional, aggravating, panicking, pissed off, uncared for??? It is dangerous sufficient. I am not in good well being, I simply bought over a acute hemorrhage (a part of your mind is bleeding). I am on hypertension treatment as a result of my blood strain is simply too dang excessive, and I am on anxiousness treatment. I had a deadline to satisfy and Steve was losing helpful time??, so I needed to rent some contractors alone to get a part of the work executed. August 25, 2016 I known as the Residence Depot. I wished to speak to a supervisor, however I needed to discuss to a assistant supervisor. I advised her my state of affairs I used to be having and I needed to rent my very own contractor and I wished my a reimbursement $1,800.00. She stated that she would look into it. On August 26 I known as and the assistant supervisor answered once more. She stated that she would discuss to the Supervisor personally.On August 26, 2016 I went to Residence Depot and spoke to Lee to see if he can get me one other contractor, I can not wait any longer. August 27 I ordered my cabinets, dishwasher, giant fridge. I went searching for the supervisor to see if she spoke to her assistant supervisor about the issue I used to be having. I spoke to Mellisa the shop supervisor about the issue I used to be having with their cabinet contractor as a result of Steve was negligent with the contract. He had with me to begin my venture and I would like one other contractor, and I am spending cash out of my very own pocket. I would like the venture executed by September 15, Mellisa stated she would look into it and would name me Monday. I did not really feel comfy with that so I known as buyer care service, spoke to gather, advised them my story. Acquire stated that she would communicate to the shop supervisor and name me Monday. I actually wanted a contractor to assist me with my venture, my husband was method too busy. He’s a over the highway truck driver. He’s hardly home.August 27, 28, 29, 2016 my kitchen was getting gutted, this was popping out of our pocket??? Monday August 29 Mellisa retailer supervisor known as stated that she could not do nothing about it. “I can solely offer you your 100 again for hiring the contractor”??? I do not need my a reimbursement. I would like one other contractor, she stated, “Sorry. That is all I can do for you”, I used to be devastated. I had 17 days until my anniversary social gathering. They promised my kitchen can be executed.I needed to inform my husband – he’s a retired veteran. I dare to ask for a reduction for a veteran. I advised him the state of affairs I used to be having. He bought very upset. He was going to name his veteran lawyer to inform him how Residence Depot was treating us. I advised him, “No, I do not need extra drama”, So my husband took per week off work with No Pay to assist with the kitchen. Now we’re out 1,300 paycheck.Acquire from customer support despatched me a letter, saying, “I apologize for the inconvenience it’s possible you’ll skilled concerning your kitchen set up. Our aim on the Residence Depot is to offer you the perfect customer support expertise potential.” Actually why did not your man give me one other contractor to completed my kitchen, that is why I agreed to have my kitchen by one in every of your contractors, not me and my husband pay out of pocket for this mess actually. You are a joke mrs. **.My Dream kitchen was a freakin nightmare. I am going through loads at of well being points proper now and I’ve to take care of this crap, nobody appears to need to assist us out with this example??? September 1, 2016 I known as company customer support. I wished to talk to somebody rent as much as assist me with my state of affairs with Residence Depot. They stated that they are sorry, “We will not provide help to with that. You already spoke to customer support.”September 12, 2016 I acquired a name from Columbus saying that my cabinets are executed, they’re sitting within the warehouse able to be delivered, nice??? My cabinets will likely be in simply in time earlier than September 15. September 13, 14, 15, I have never heard nothing about my cabinets. I known as Residence Depot, spoke to customer support. They stated that I put a maintain on my cabinets and they won’t be in until OCTOBER 5. Actually what the heck is occurring. I am about to have a coronary heart assault as a result of Residence Depot retains enjoying video games and it is costing me cash.September 16,2016 I known as company, discuss to andrian, advised her what was going and the way I used to be being handled and I wished to talk to the district supervisor at Residence Depot, andrian stated that she was so sorry for the inconvenience that I am going through and she or he e-mailed the district supervisor that day. It was sap to come up with me!I known as Lee and advised him what customer support stated that I can’t be getting my cabinets until October 5. He was so mad. He known as Columbus, Lee stated they need to be right here on the September 22-2016, 25 days. On September 23-2016, I known as company – discuss to Margaret, advised her my state of affairs and the district supervisor by no means attain out to me to assist me and attempt to resolve this example – by no means bought me one other contractor. He by no means gave a crap about me a loyal buyer, a veteran of the usa – no respect. She stated she was actually sorry and nobody ought to go through this. Margaret e-mailed the district supervisor instantly whereas she was nonetheless speaking to me. I advised her, “I wished to talk to Craig Menear. Inform him how we’re being mistreated, and disrespecting a veteran.”On September 24-2016, we began to place up our new cabinets, guess what the contractor measured the kitchen fallacious, we are able to solely put up a number of the high ones, and we have now to change to cabinets to get smaller ones. REALLY SO NOW I HAVE TO WAIT TILL OCTOBER 17 to get my kitchen executed. I’ve no countertops, sink, range, no meals to cook dinner for my family, no place to clean dishes, and all the pieces from the kitchen is moved to the living room. I really feel like I am living in a 3rd world nation.Me and my family have been living like this for nearly 3 months, nobody ever attain out to us from Residence Depot. We spent 5,050.00 out of our personal pocket. We needed to spend our kids Christmas fund, so there will likely be no Christmas for us. It was all spent on my DREAM KITCHEN THAT TURNED INTO A NIGHTMARE FROM HELL, AND I HOPE MR CRAIG MENEAR AND HIS SHAREHOLDERS READS THIS. Thanks B.B.B for studying my story. I am a nervous wreck proper now, my poor husband tries to assist??? I’ll by no means plan a venture with Residence Depot once more.Useful?YesNo

Home Depot Kitchen Remodeling

home depot kitchen remodeling 1

Home Depot Kitchen Remodeling
Home Depot Kitchen Remodeling
Home Depot Kitchen Remodeling
Home Depot Kitchen Remodeling
Home Depot Kitchen Remodeling

Home Depot Kitchen Remodeling

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