Havertys Bedroom Furniture

Havertys Bedroom Furniture

R. B. of Riverview, FL on Aug. 4, 2016Satisfaction RatingMy first time purchasing at Havertys has went from probably the most thrilling experiences to one of many worst. I bought a queen bed body however determined to improve to a king. I referred to as the shop to provoke the change and was instructed my gross sales rep would get again to me. He by no means did, so I made a decision to enter one of many different Havertys shops particularly as a result of that they had the bed on show and I wished to see it once more. That was most likely my first mistake.My new gross sales rep insisted that I purchase one in every of their mattresses despite the fact that I declined greater than as soon as and clearly acknowledged I already had a mattress in thoughts I wished to buy from on-line. I used to be instructed I couldn’t presumably discover a good mattress on-line. For sure I made a decision to buy the mattress from Havertys. The mattress when examined on the retailer was pretty comfy and the value appeared proper contemplating the one I wished to buy.Come day of supply, my bed body couldn’t be utterly assembled as a result of a few of the items that got here have been the unsuitable dimension. About three days later the supply group returned with what ought to have been the fitting elements however arrived with the unsuitable elements but once more. The primary time the error was made was not so unhealthy, however the second time put me at a whole inconvenience. To not point out customer support made no effort to hurry up the supply of the proper elements nor offered an evidence as to why there was no rush on the problem.I had family coming so we had no alternative however to make use of the mattress as is with out it sitting correctly on a bed body. Presently I found the mattress didn’t have the identical really feel because it did within the retailer. I even questioned in the event that they delivered the fitting mattress. I referred to as customer support to return the mattress and was instructed the mattress would really feel completely different as soon as the lacking elements arrive and the bed is correctly put collectively. Moreover, I used to be instructed to try it out for 30 days to interrupt it in and in order that I cannot be charged a restocking charge for returning it too quickly.Nicely, the supply group returned a 3rd time and at last got here with the proper elements for the bed body. 30 days later and the mattress nonetheless feels uncomfortable. I referred to as customer support to make the return and was instructed the return can be processed and that I might get a name again to let me know the date the mattress can be picked up. As a substitute I obtained name again from my gross sales rep who bought me the mattress and was instructed that it acknowledged no returns AT ALL on the receipt for the kind of mattress I purchased. Her answer was for me to buy a mattress pad. I imagine if a mattress is any good, or the is the fitting mattress, it shouldn’t want a mattress pad.Seeing as if I used to be not getting wherever with the gross sales rep, I referred to as customer support once more. I used to be instructed that it says on the receipt that the mattress had a 3 day return coverage and since it’s previous then it can’t be returned. Now that assertion and the gross sales rep’s assertion was contradicting. So did the receipt say no return in any respect or was there a 3 day window? Let’s not neglect my bed wasn’t even absolutely assembled for over per week and for that purpose I used to be not utilizing the mattress initially to even decide inside 3 days. Plus contemplating customer support telling me weeks in the past to check the bed out for 30 days then I can return it after. Given all of that makes this case a large number.Had I been conscious beforehand (clearly I didn’t learn the receipt to know what it really mentioned) that there have been supposedly no returns allowed PERIOD on the mattress, that may have been a pink flag and I more than likely wouldn’t have bought the mattress. Given the problems with the bed body and my unique dialog with customer support concerning the mattress, I hoped to nonetheless get the bed returned and obtain a full refund. Which might have been the RIGHT factor for Havertys to do.I ended up with a retailer credit score to choose one other mattress inside 20 days. Nonetheless, I’m utterly upset and unhappy. As a substitute of being left with the sensation that no less than Havertys satisfactorily rectified the scenario in order that I might don’t have any subject purchasing there sooner or later, I’m now being pressured to buy at Havertys for an additional mattress that I are not looking for which I presumably could not be capable to get a refund on if I don’t discover it comfy.So say so performed. I went to the shop to select one other mattress. The 2 I discovered considerably comfy, each had a $2000+ value distinction. I needed to get a rise in my Havertys card. Which implies extra and longer month-to-month funds. I’m so stressed over this mattress scenario that I left the shop with out one. I simply need my a refund! (On this case credited again to my Havertys bank card) and for Havertys to choose up the mattress. Is that asking an excessive amount of?Additionally I’ve realized there is no such thing as a such factor as a refund on the mattresses. They are going to simply maintain doing a retailer credit score so that you can go pick one other mattress. Unacceptable! I’m performed with Havertys. Clearly Havertys doesn’t care about shedding clients although, or no less than this one. They simply care about cash and gross sales. Prospects ought to hope nothing ever goes unsuitable when buying from Havertys as a result of they most likely will not be glad with the end result. The mattress was/is Posturepedic Planters Grove Plush Euro Pillowtop. I extremely don’t suggest it.Useful?YesNo
havertys bedroom furniture 1

Havertys Bedroom Furniture

My first time purchasing at Havertys has went from probably the most thrilling experiences to one of many worst. I bought a queen bed body however determined to improve to a king. I referred to as the shop to provoke the change and was instructed my gross sales rep would get again to me. He by no means did, so I made a decision to enter one of many different Havertys shops particularly as a result of that they had the bed on show and I wished to see it once more. That was most likely my first mistake.My new gross sales rep insisted that I purchase one in every of their mattresses despite the fact that I declined greater than as soon as and clearly acknowledged I already had a mattress in thoughts I wished to buy from on-line. I used to be instructed I couldn’t presumably discover a good mattress on-line. For sure I made a decision to buy the mattress from Havertys. The mattress when examined on the retailer was pretty comfy and the value appeared proper contemplating the one I wished to buy.Come day of supply, my bed body couldn’t be utterly assembled as a result of a few of the items that got here have been the unsuitable dimension. About three days later the supply group returned with what ought to have been the fitting elements however arrived with the unsuitable elements but once more. The primary time the error was made was not so unhealthy, however the second time put me at a whole inconvenience. To not point out customer support made no effort to hurry up the supply of the proper elements nor offered an evidence as to why there was no rush on the problem.I had family coming so we had no alternative however to make use of the mattress as is with out it sitting correctly on a bed body. Presently I found the mattress didn’t have the identical really feel because it did within the retailer. I even questioned in the event that they delivered the fitting mattress. I referred to as customer support to return the mattress and was instructed the mattress would really feel completely different as soon as the lacking elements arrive and the bed is correctly put collectively. Moreover, I used to be instructed to try it out for 30 days to interrupt it in and in order that I cannot be charged a restocking charge for returning it too quickly.Nicely, the supply group returned a 3rd time and at last got here with the proper elements for the bed body. 30 days later and the mattress nonetheless feels uncomfortable. I referred to as customer support to make the return and was instructed the return can be processed and that I might get a name again to let me know the date the mattress can be picked up. As a substitute I obtained name again from my gross sales rep who bought me the mattress and was instructed that it acknowledged no returns AT ALL on the receipt for the kind of mattress I purchased. Her answer was for me to buy a mattress pad. I imagine if a mattress is any good, or the is the fitting mattress, it shouldn’t want a mattress pad.Seeing as if I used to be not getting wherever with the gross sales rep, I referred to as customer support once more. I used to be instructed that it says on the receipt that the mattress had a 3 day return coverage and since it’s previous then it can’t be returned. Now that assertion and the gross sales rep’s assertion was contradicting. So did the receipt say no return in any respect or was there a 3 day window? Let’s not neglect my bed wasn’t even absolutely assembled for over per week and for that purpose I used to be not utilizing the mattress initially to even decide inside 3 days. Plus contemplating customer support telling me weeks in the past to check the bed out for 30 days then I can return it after. Given all of that makes this case a large number.Had I been conscious beforehand (clearly I didn’t learn the receipt to know what it really mentioned) that there have been supposedly no returns allowed PERIOD on the mattress, that may have been a pink flag and I more than likely wouldn’t have bought the mattress. Given the problems with the bed body and my unique dialog with customer support concerning the mattress, I hoped to nonetheless get the bed returned and obtain a full refund. Which might have been the RIGHT factor for Havertys to do.I ended up with a retailer credit score to choose one other mattress inside 20 days. Nonetheless, I’m utterly upset and unhappy. As a substitute of being left with the sensation that no less than Havertys satisfactorily rectified the scenario in order that I might don’t have any subject purchasing there sooner or later, I’m now being pressured to buy at Havertys for an additional mattress that I are not looking for which I presumably could not be capable to get a refund on if I don’t discover it comfy.So say so performed. I went to the shop to select one other mattress. The 2 I discovered considerably comfy, each had a $2000+ value distinction. I needed to get a rise in my Havertys card. Which implies extra and longer month-to-month funds. I’m so stressed over this mattress scenario that I left the shop with out one. I simply need my a refund! (On this case credited again to my Havertys bank card) and for Havertys to choose up the mattress. Is that asking an excessive amount of?Additionally I’ve realized there is no such thing as a such factor as a refund on the mattresses. They are going to simply maintain doing a retailer credit score so that you can go pick one other mattress. Unacceptable! I’m performed with Havertys. Clearly Havertys doesn’t care about shedding clients although, or no less than this one. They simply care about cash and gross sales. Prospects ought to hope nothing ever goes unsuitable when buying from Havertys as a result of they most likely will not be glad with the end result. The mattress was/is Posturepedic Planters Grove Plush Euro Pillowtop. I extremely don’t suggest it.Useful?YesNo

Havertys Bedroom Furniture

Havertys Bedroom Furniture
Havertys Bedroom Furniture
Havertys Bedroom Furniture
Havertys Bedroom Furniture
Havertys Bedroom Furniture

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